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Welcome to The Parts Girl!

Customer Service

Shipping & Delivery
Most of our items ship within 2 buisness days, unless the item is overly large or we encounter an issue. Should the shipment be delayed we will contact you via the email you provided during checkout.
Privacy & Security
Here at The Parts Girl we believe your data is YOUR data. We do not sell, or share your information with anyone outside the company. If you beieve your account or data, has been compromised please notify us immediately so that we may investigate the matter. 
Returns & Replacements
We accept all returns as long as the item is returned in the same condition as it was received. Should the item arrive damaged or defective we will supply a return shipping label and issue a full refund. We reserve the right to charge a 15% restocking fee on items which are unused and no longer needed. If you find this to be an issue contact us and we will work with you. We are currenly working on a new returns managment system to streamline the return process.
Ordering
Ordering form The Parts Girl is meant to be an easy and efficent process. Our staff are constantly working to provide an exellent customer experience. Should you encounter any issues, or simply have a suggestion let us know you may find your suggestions integrated into the site!
Payment, Pricing & Promotions
For now we only accept payments via paypal. You can pay with your credit card through this method, with the added benefit of security. Neither our staff, nor our software ever sees or stores your card information.
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